Joining the Deer Oaks EAP Panel

If you are a provider interested in joining the Deer Oaks EAP Panel, please call (866) 707-5389 to speak with a Provider Relations Representative and to request a credentialing application packet.

Provider Relations

If you have questions regarding credentialing, re-credentialing, demographic or practice changes, and general contracting issues, please call (866) 707-5389. Information may also be mailed to:

Network Advantage/Workplace Options
3020 Highwoods Blvd.
Raleigh, NC 27604
Attention: Credentialing Department

Submission of Claims/Appeals/Complaints for Deer Oaks Members

A Deer Oaks Customer Service Representative may be reached at (210) 224-2104 or via mail:

Deer Oaks EAP Services
126 E. Main Plaza, Ste. 8
San Antonio, TX 78205
Attention: Finance Department

Disclaimer: The above phone numbers are directed to our provider relations and claims departments and are not intended to be used by clients seeking to request EAP services. These phone numbers are not to be used for urgent situations or for people in at-risk situations such as abuse or harm to self/others. Please call our 24-hour toll-free Helpline for urgent concerns at 866-327-2400 or call 911 in case of emergency.