Traumatic events can be extremely disruptive to the well-being and productivity of employees. Deer Oaks is available to provide work-site based crisis response services in the case of any major incident. Our approach follows the latest findings regarding clinically appropriate responses to critical incidents including the Mitchell Model and Psychological First Aid. We can offer various responses including information, practical support, telephone crisis support, management consultation, on‐scene management support, on‐site group meetings i.e. defusing and/or debriefing, and face‐to‐face counseling. We take the initial approach of providing psychological first aid, and assigning the most appropriate intervention under the circumstances. Our national network of affiliate providers ensures rapid, efficient on-site response for all of our clients.